How often should I get my aquarium cleaned?
We recommend routine maintenance for saltwater tanks every 2-3 weeks, for freshwater tanks every 3-4 weeks, and for turtle tanks every 2-3 weeks.
What different services do you offer?
We offer a comprehensive range of services, including aquarium design, installation, cleaning, and maintenance.
What is included in your routine aquarium cleaning service?
Every aquarium is unique, but our services typically include:
Visual Assessment: We start by assessing the health of your aquarium and livestock, ensuring all equipment is functioning properly.
Glass or Acrylic Cleaning: We clean the glass or acrylic inside and out to keep your tank crystal clear.
Algae Removal: We remove any excess algae to maintain a clean environment.
Gravel Vacuuming: We vacuum the sand or substrate to remove debris.
Filter and Media Cleaning: We clean your filter and media to ensure optimal performance.
Water Change: We perform a minimum 25% water change or as much as needed for your aquarium.
Decoration Cleaning: We clean decorations as needed to keep your tank looking its best.
Lid and Furniture Cleaning: We clean aquarium lids and furniture as part of our service.
Water Quality Tests: We conduct water quality tests when necessary to troubleshoot issues.
Salt Level and Temperature Matching: We match and adjust the salt levels and temperature of new water.
Water Conditioner Addition: We add water conditioner to ensure the safety of your aquatic life.
Auto Feeder Refilling: We refill auto feeders to maintain a consistent feeding schedule.
Client Discussion: We discuss the condition and future of your aquarium with you, providing expert advice and recommendations.
Do I need to be present during the cleaning?
No, as long as we make arrangements for access ahead of time, you do not need to be present during the cleaning.
How long does a typical aquarium cleaning appointment take?
A typical cleaning takes 60 to 90 minutes.
Do you provide equipment maintenance and upgrade services as well?
Yes! Use our "Request a Quote" form to send details about your equipment and upgrade needs.
What kind of fish tanks do you clean?
We service home aquariums as small as 6 gallons to high-tech office aquariums over 800 gallons.
Are your cleaning products safe for my fish?
Yes, all of our cleaning products are specially selected to be safe for your aquarium, fish, and other aquatic life.
Do you offer any discounts for regular cleaning appointments?
Yes, we offer discounts for clients who schedule regular cleaning appointments. Contact us or request a quote for more details about our discount plans.
How experienced are your aquarium cleaners?
Our team is highly experienced, with over 50 years of professional experience combined in the animal and fish industry. Both Allen and Josh have extensive backgrounds in aquarium care, design, and maintenance.
What happens if I have a problem with my tank after it's been cleaned?
If you encounter any issues with your tank after a cleaning, we offer near 24-hour access for timely assistance. Contact us immediately, and we'll address the problem as quickly as possible. If it is an emergency call 917-831-6047.
What if my question isn't in this list?
If you have any other questions, please feel free to contact us.
We're here to assist with all your aquarium needs!
